Privacy Policy
Privacy Policy

Privacy Policy

This website is operated by CURVES HOLDINGS Co., Ltd.
To use this website, you must first read and agree to the following regulations.
Note: Please be aware that these regulations are subject to change without notice.

CURVES HOLDINGS Co., Ltd. and related companies (hereinafter referred to as "the Company") recognizes the importance of protecting personal information in the advanced information communication society, and complies with the Act on the Protection of Personal Information (“the Personal Information Protection Act") and other related laws and regulations. We are committed to protecting personal information based on the following policy ("this policy").

Definitions

  • 1. Company’s name, address, and representative's name
    • Name: CURVES HOLDINGS Co., Ltd.
      Address: Shibaura Renasite Tower 11F, 3-9-1 Shibaura, Minato-ku, Tokyo
      Representative Director: Takeshi Masumoto

    • Name: Curves Japan Co., Ltd.
      Address: Shibaura Renasite Tower 11F, 3-9-1 Shibaura, Minato-ku, Tokyo
      Representative Director: Takeshi Masumoto

    • Name: HIGH STANDARD Co., LTD.
      Address: Shibaura Renasite Tower 11F, 3-9-1 Shibaura, Minato-ku, Tokyo
      Representative Director: Takeshi Masumoto

  • 2. "Personal information" in this policy shall mean personal information defined by Article 2, Paragraph 1 of the Personal Information Protection Law.

Acquisition of personal information

We will acquire customers’ personal information, personal information of business partners, personal information of shareholders, personal information of internal members, personal information of applicants for employment, and all other personal information obtained in connection with our business by appropriate and fair means.

Purpose of use of personal information

We will use personal information of our customers and other related parties as follows.

  • (1) Customers’ personal information
    1. ①For contracts of various services, provision of services, management of the usage and procedures related to the membership contracts
    2. ②To provide the following information to customers by mail, telephone, facsimile or e-mail.
      • ・Verifications required to provide services to customers
      • ・Sales promotion materials, questionnaires, etc.
      • ・Events, new services, etc.
    3. ③Planning, research, development and testing of new products & services
    4. ④For research, study and presentations on health promotion
    5. ⑤To provide information as needed after membership cancellation
    6. ⑥To provide information about membership admission and events to those who apply for trials etc.
    7. ⑦For operations related to each of the above items
  • (2) Personal information of business partners
    • ・ Management support of Franchisee
    • ・ Conducting business meetings, etc.
    • ・ Providing information and contacting business partners
    • ・ Execution of business contracted with business partners
    • ・ Operations related to each of the above items
  • (3) Personal information of shareholders
    • ・ Management of shareholders and stocks
    • ・ Exercise of rights and fulfilling obligations by shareholders or the Company
    • ・ Creation of documents, records, and data required by laws and regulations
    • ・ Operations related to each of the above items
  • (4) Personal information of employees, officers and other members of the Company
    • ・ Salary calculation and payment
    • ・ Safety management for our internal members
    • ・ Human resources management related to our internal members
    • ・ Operations related to each of the above items
  • (5) Personal information of applicants for employment
    • ・ Recruiting activities by our company, HR and safety management after hiring, and related operations

Provision of personal information to a third party

We will not provide personal information to a third party, except in the following cases.

  1. (1) When the consent of the person is obtained in advance.
  2. (2) When the exceptions stipulated in Article 23, Paragraph 1, Items 1 to 4 of the Personal Information Protection Law apply.

Outsourcing of handling personal information to a third party

When we outsource the handling of personal information to a third party, we will examine the appropriateness of outsourcing in light of the safety management measures taken by the third party, and will provide appropriate supervision to the outsourcee by entering an outsourcing contract that provides for the necessary matters for proper supervision including confidentiality agreement.

Joint use of Personal Information

We will jointly use acquired personal information as follows.

  1. (1) Scope of Joint Users：Franchisees operating clubs that customers use. The Company executes agreements with Franchisees that stipulate confidentiality of personal information, security management, prohibition of the use of personal information for other than specified purposes, and that the Company can conduct on-site inspections if necessary. The Company regularly confirms compliance with these agreements.
  2. (2) Personal information to be Jointly Used
    1. a) Customers’ name, age, birth-date, address, phone number, employer (company name, division, title, address, phone number, date of employment), email address, family information, residence and membership information such as reason for joining, membership type, membership number (including changes notified by customers after joining)
    2. b) Health conditions, health history notified by customers.
    3. c) Contract information such as contract type, date of application, date of contract, bank account, membership fee.
    4. d) Activity information as member.
  3. (3) Purpose of Joint Use：To provide services at clubs, to administer customers contracts and activities and to provide information about promotion and questionnaire, development of products and membership admission and events.
  4. (4) Name of Entity Responsible for Managing Personal Information：Curves Japan Co., Ltd. Representative Director and President Takeshi Masumoto, 11F Shibaura Renasite Tower, 3-9-1 Shibaura, Minato-ku, Tokyo 108-0023 JAPAN,

Management of personal information and the organizational structure

We establish rules regarding the protection of personal information, appoint a person in charge of security management of personal information, and take safety management measures to prevent leakage, loss, falsification, etc. of personal information.

Disclosure, correction, suspension and deletion of retained personal data

Customers have rights to request disclosure, correction, addition or deletion, suspension of use (including suspension of provision to third parties) or disclosure of records of provision to third parties of personal data to the Information Desk specified below.

Use of advertisement services provided by third parties

This site uses advertisement services provided by third parties. The third parties may acquire and use customers visiting and activity log through cookie.
Such log will be handled in accordance with the privacy policy of such third parties.
Customers have the right to request third parties to stop using the visiting and activity log for advertisement by opting out.

Third parties include the following companies.
　Google Japan G.K.
　　https://www.google.co.jp/intl/ja/policies/privacy/
　Facebook Japan G.K.
　　https://www.facebook.com/policies/cookies/
　　https://www.instagram.com/about/legal/privacy/
　LY Corporation
　　https://line.me/en/terms/policy/

Information desk

Curves Japan Co., Ltd. Personal Information Office
Phone: 0120-102-925( JAPANESE ONLY )
Email address: info-cv@curves.co.jp

Regarding the formulation, implementation, maintenance and improvement of regulations regarding the protection of personal information

In order to implement this policy, we have formulated "Personal Information Protection Regulations" and other detailed rules, manuals, etc. necessary for the protection of personal information, and have made our employees and other related parties thoroughly abide by, maintain and continuously improve them.